© 2025 Wixar
A trademark of WideWebVR SAS
France:
STATION F, Paris, Francia
Aix-en-Provence, Francia
UNITED STATES:
3856 North Whipple Street
60618 Chicago
Effective date: September 6, 2024
It is important for Wixar (”we”,”our”,”Wixar” and”The WideWebVR Company”) to secure your personal data. We are committed to collecting only the data we need to provide you with the best possible service as well as maintaining its confidentiality and protection, and to helping you exercise your data rights. Wixar attaches great importance to respecting privacy, and only uses data in a responsible and confidential manner and for a specific purpose.
Being required to collect and process some of your so-called “personal” data as part of our service provision, the entire Wixar team is committed to complying with current data protection law, in particular the so-called “Informatique et Libertés” law of January 6, 1978 as amended and the General Regulation on the Protection of Personal Data (RGPD), which is in its continuity.
This Privacy Policy applies to all users of Wixar and details all of the personal data we collect, how we process and distribute that information, and how you can exercise your privacy rights. It is intended to be clear and easy to understand, we recommend that you read it carefully and in its entirety. To make this document easier to read, we have divided it into several parts so that you can directly find the section that applies to you, whether you are a customer (part 2) or a participant (part 3). Parts 1, 4, and 5 are common to all.
If you want a clarification or have a question concerning it, do not hesitate to contact our data protection officer, Benjamin Atlani, at the following address admin@widewebvr.com.
We reserve the right to change this Privacy Policy at any time. The most current version of this policy controls our use of your data and will always be available at editor.wixar.io/legal. In the event that we make significant changes to this privacy policy, we will contact you using the email address you provided on our platform.
Any updates to this Privacy Policy are effective immediately after they are announced.
Data processing manager
The Company SAS WideWebVR, registered with the RCS of Aix-en-Provence under number 834 431 900, whose head office is located at 1330 Rue Jean René Guillibert Gauthier de la Lauzière, 13290 Aix-en-Provence.
Key terms
“Customers” refers to any person or company that has subscribed to the Service
“Personal Information”: includes information that identifies or can be used to identify an individual directly or indirectly. Examples of personal information include, but are not limited to, first and last name, birth date, email address, or other demographic information.
“Participants”: anyone contacted by our Customers to participate in an experience
“Service” corresponds to the use of the Wixar tool, and therefore of the Web Editors, VR Editors and final applications.
“you”, “your”: Can refer to “Customers” or “Participants”
In this section, “your”, “you”, and “your” are used to refer to “Customers.”
Wixar collects several types of information when you use our platform and when you visit our website. It is about:
> Data that you communicate to us like when you contact us via a form on our site, you communicate with our team, you sign up for a demo, you use Wixar for you or your business. The information collected includes your: name, first name, email address and photo, but also the contact details of your company, its payment information or even its telephone number.
> Data resulting from your use of the Service : we collect information about your use of Wixar. These are mainly the number of projects created, the number of participants who perform an experiment, the session timestamp concerning the use of the Service.
Information that is collected:
> Personal information
- Name
- First name
- Address
- email
- Profile photo
- Organization to which you belong
> General company information
- Sector of activity
- Company logo
- Legal structure
- Billing details
- Accounting contact
> Information about your use of Wixar
- Projects created Permissions (for editing/reading) on projects
- Timestamp of sessions on the VR editor application
> Information relating to exchanges with our teams
- Emails
- Dates and durations of telephone calls
- Generated by your use of the platform
- Navigation data
- Cookies and IP address
> Transaction Information
- Transaction details
- Data relating to the use of secure messaging
- User id
- Date and time of dispatch
- Contents
Use of personal information
For the purposes described below, we may use personal information that we collect or obtain through our Service (alone or in combination with other data that we collect):
To create and manage your account
So you can use the Wixar tool
To communicate with you
For billing reasons or to collect money that you owe us
Cookies and tracking technologies
We may use a variety of technologies to collect and store service usage data when you use our service (as noted above), and this may include the use of cookies and similar tracking technologies, web beacons. This data is not communicated to anyone and is only used to improve the user experience (local Storage is used to allow the user to save their identifiers & preferences for future visits).
Your data protection rights
Depending on your country of residence and in accordance with the law in force, you have the right, in terms of data protection, to:
- To access, rectify, delete, limit the processing, restrict, transmit and oppose our processing of your personal data by contacting us (see part 5 - Contacting us).
- To file a complaint with a supervisory authority concerning the collection and processing of your personal data. For more information, please contact your local data protection authority. You will find the contact of the European and British authorities hither. For Switzerland, please follow this linkage.
The lists of participants
Some features of your Wixar account require you to download a list of participants on our platform. You can import a list of participants via a.CSV file or by entering the information of each participant manually. These lists contain personal information about your participants such as their names, first names, photos and email addresses. This data is used and processed to provide an optimal Service in accordance with this privacy policy as well as the contract we have established with you. Under no circumstances do we resell your attendee lists to third parties or use your attendee lists for purposes other than providing the Wixar service.
In this section, “your”, “you”, and “your” are used to refer to “Participants.”
At Wixar, we collect and process data on behalf of our customers. We act as subcontractors for our customers and are not responsible for their privacy policies, which may differ from those set out here. Please contact our customers for information on how they use your personal data.
Wixar collects several types of information when you use our platform and when you visit our website. It is about:
> Data that you, or our customers, provide about you as when you contact us via our site, you communicate with our team, you use Wixar in a professional context. The information collected includes your: name, first name, email address, profile photo and customer to whom you are attached.
> Data resulting from your use of the Service : we collect information about your use of Wixar. This is mainly information related to the use of our Service such as: session timestamp, session status or even your scores.
Information that is collected
Personal information
- Name
- First name
- Email
- Profile photo
- Customer to whom you are attached
- Permissions (to participate in a project (s))
Information relating to exchanges with our teams
- Emails
- Dates and durations of telephone calls
Information relating to the sessions on the projects (on the VR application) carried out
- Timestamp
- Status (finished or not)
- Score (success or failure)
- Interactions (timestamp, duration, score, details)
Use of personal information
For the purposes described below, we may use personal information that we collect or obtain through our Service (alone or in combination with other data that we collect):
- To create and manage your account
- So that you can use the final applications created through the Wixar tool
- To communicate with you
- To provide raw or compiled data about your experiences to the customer you are attached to
Cookies and tracking technologies
We may use a variety of technologies to collect and store service usage data when you use our service (as noted above), and this may include the use of cookies and similar tracking technologies, such as pixels, web beacons.
You can find more information about the cookies and other tracking technologies we use on this linkage
Your data protection rights
Depending on your country of residence and in accordance with the law in force, you have the right, in terms of data protection, to:
- Access, rectify, delete, limit the processing, restrict, transmit and oppose our processing of your personal data by contacting us (see part 5 - Contacting us).
- File a complaint with a supervisory authority concerning the collection and processing of your personal data. For more information, please contact your local data protection authority. You will find the contact of the European and British authorities hither. For Switzerland, please follow this linkage.
What is your information used for
Wixar processes your personal information, in particular when you connect to the website/editor/web service and to VR applications (publisher or final apps), when you register, as part of your transaction or when you use the payment system.
The data we collect helps us provide, maintain, secure, and expand our services, create new services, and protect both our customers and ourselves.
In particular, this data is intended to:
- The creation and management of your account;
- The management of financial flows taking place via the platform and in particular the billing of experiences and payments as well as, in accordance with the law, the fight against terrorism and money laundering;
- Develop our services to offer you new functionalities and adapt to your needs: for this purpose, we produce statistics to monitor the audience of the pages of our site and to monitor commercial activities and user behavior on the platform. These statistics are anonymized as often as possible;
- Communicating with you (for our Customers only): WiXar may use the information we collect to communicate with you about products, services, promotions, research, surveys, surveys, news, news, updates, and events.
Recipients of data sharing
Under no circumstances does Wixar sell or distribute your personal information or other content that you send to third parties. We do not share your personal or private information outside of the circumstances set out in this Privacy Policy.
Data retention period
We will keep your personal information for as long as it is necessary to provide you with our services, as permitted by law.
If you want to exercise your data protection rights, contact us and we will delete your account and make them anonymous.
Data security
We take appropriate and reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks associated with the processing and the nature of the personal information.
If you have any questions about the security of your personal information, feel free to email us at admin@widewebvr.com.
Data transfer to a third country
Our offices and all our servers, on which your data is collected and stored, are located in France. Very exceptionally, some of our customers may reside outside the European Economic Area and may therefore transfer your personal data to this third state. We check beforehand whether they respect their commitments to secure the data of our customers and participants.
If you want any information or if you want to ask us questions about how we collect and process your data, or if you want to exercise your data protection rights, you can contact us via:
- email: admin@widewebvr.com - mail: DPO, Wixar, 17b Quai de la Joliette, 13002 Marseille